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Customer perceived value in periodic hallmark events: conceptualisation and impacts on customer outcomes

- Olivier, Lizette

Feel the VIBE: examining value-in-the-brand-page-experience and its impact on satisfaction and customer engagement behaviours in mobile social media

- Carlson, Jamie, Rahman, Mohammad M., Taylor, Alexander, Voola, Ranjit

Towards a conceptualisation of customer perceived value in periodic hallmark events

- Olivier, Lizette, Carlson, Jamie, Lyons, Kevin

Assessing customers' perceived value of the online channel of multichannel retailers: a two country examination

- Carlson, Jamie, O'Cass, Aron, Ahrholdt, Dennis

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